Your privacy matters to us.
This Privacy Policy explains how Portnix collects, uses, and protects your information when you use our compliance documentation services.
Overview
Portnix ("we," "our," or "us") is committed to protecting your privacy. This policy describes our practices regarding the collection, use, and disclosure of information when you use our import compliance documentation services.
1Information We Collect
- Business information including company name, EIN, business address, and contact details
- Import-related documentation such as supplier invoices, product catalogs, and HTS classifications
- Communication records between you and our compliance team
- Website usage data including IP address, browser type, and pages visited
2How We Use Your Information
- To prepare compliance documentation and importer packages
- To communicate with customs brokers and underwriting teams on your behalf
- To improve our services and develop new compliance solutions
- To send you updates about your compliance status and our services
- To comply with legal obligations and regulatory requirements
3Information Sharing
- With customs brokers you have authorized us to work with
- With surety underwriting teams as part of bond qualification processes
- With service providers who assist in our operations under confidentiality agreements
- When required by law or to protect our legal rights
4Data Security
- We implement industry-standard security measures to protect your data
- All sensitive documents are encrypted during transmission and storage
- Access to client information is restricted to authorized personnel only
- We regularly review and update our security practices
5Your Rights
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Opt out of marketing communications
- Lodge a complaint with relevant data protection authorities
6Data Retention
- We retain your information for as long as necessary to provide our services
- Compliance documentation may be retained for regulatory requirements
- You may request deletion of your data, subject to legal obligations
7Cookies and Tracking
- We use essential cookies to operate our website
- Analytics cookies help us understand how visitors use our site
- You can control cookie preferences through your browser settings
8International Transfers
- Your information may be processed in countries outside your residence
- We ensure appropriate safeguards are in place for international data transfers
- By using our services, you consent to such transfers
Contact Us About Privacy
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: compliance@portnix.com
Phone: +1 (929) 520-1990
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.